What Makes a Good Online Casino?
In order to make our reviews fair, we try to stick to a set list of criteria when determining if an online casino is truly good and worthy of our recommendation. We try to cover as much ground as possible by looking into different brands so as to offer good variety of different games, from different slots to table games and live casino offering.
Focus on Canada
One of the first things we look into before adding a casino to our recommended list is how Canadian friendly they are. First and foremost, we check if they allow deposits, withdrawals, and gameplay in our native currency, i.e. CAD, so to save us from conversion fees and allow for an enjoyable gaming experience.
Other than that, we also look into banking options to see if they allow for methods preferred by Canadian players, like Interac for example. The simplicity of deposits and withdrawals is one of the main factors making for a good online casino and it is simply a must for all our recommended operators.
A customer support that is knowledgeable about particular issues and queries Canadian players may have is a big plus, since they will able to immediately understand any concerns you may have and address them appropriately.
Welcome Bonus
A good online casino will always offer good welcome bonuses, especially for new players. We look into the quality of the welcome bonus and focus on more than just an amount. While it is nice to receive a 200% bonus on your first deposit, it is equally important to know how likely you are to actually keep that money.
Reasonable playthrough requirements and game restrictions are very important here. We seek out casinos that give you a realistic chance to meet the wagering requirements playing your favorite games and end up with some extra money added to your bankroll while not being forced to play day in and day out.
Games & Software
While it is a bit unrealistic to expect every online casino to offer all games imaginable, we do expect the best online casinos out there to have a very strong offer in terms of available games. A variety of slots from different game providers as well as wide selection of table games, like roulette, blackjack, and casino poker, are reasonable to expect. Live casino games are a nice addition, bringing some extra points.
It goes without saying that all of this needs to be packaged in a nice software solution which is easy to use across variety of devices and also pleasant on the eyes. A good mobile solution is also required.
While these expectations may seem a bit high, given the fact there are casinos out there offering all this and more, as a paying customer, why should you settle for less?
Customer Service
Since you are putting your hard earned money on the line and there is always a possibility of some type of an issue arising, be it with deposits and withdrawals or a glitch in the software, you want to have assistance available at all times.
A good and knowledgeable customer support is, thus, a must. They need to be available to you around the clock and respond to your questions quickly, politely, and actually provide assistance or refer you to someone who can do that if they cannot.
Banking
The best online casino out there offer a variety of banking methods to their customers. You shouldn’t be the one to adjust to an online casino, but the other way around. Online casinos need to make sure there are as many options as possible available for their players to choose from when making deposits and withdrawals.
Apart from this, another very important aspect is how fast they are in processing withdrawal request. Casinos that hold your money hostage are not the ones that will find their place on this site. Players must have their withdrawals processed in a timely manner. Ideally, your money should be with you the same day you asked for it (or day after, at worse), unless there is a very specific reason why this cannot happen.
Our Recommended Casinos
Observing all these requirements, we’ve come up with a shortlist of casinos that fit the bill and also cater to Canadian players. While some of these casinos are better in certain aspects than the others on the list, you can rest assured that all of them will treat you with respect you deserve as a real money player.
You can check out the individual reviews to decide which of these brands corresponds with your particular requirements the best (slots selection, live casino, etc.). That said, every single one of them is certain to cater to you as a Canadian player, in terms of banking methods, support, etc.